• Save 0860 012 345 as a contact on your phone
• Open WhatsApp, go to the First Africa contact and send ‘Hi’ as a message
• Select option 1 on the menu to begin the process of submitting a death and funeral claim.

Once we have received all the required documentation for a valid claim and approve the claim, we aim to pay:

• Final expenses death benefits within 48 hours
• All other death claims within 15 working days

Death Cover

• Death benefit claim form
• Beneficiary claims form

Critical Illness

• Funeral claim form

Final Expense Claims

• Final expense claims form

Terminal illness

• Terminal illness claim form

Certificate of Medical Attendant

• Death claim form – certificate of medical attendant

   

Submit Claims to: Branch@firstafricalife.com
Telephone: +27 766 630 945